Paper Jam in the Shredder: Causes, Solutions, and Prevention
by Wiepa GmbH on Jun 26, 2026Shredder Help
Paper Jam in Shredder: Causes, Solutions and Prevention
A paper jam often occurs due to too many sheets, incorrect material, a full waste bin, or lack of maintenance. Many problems can be avoided with the right routine.
If the shredder stops, becomes unusually loud, or no longer feeds paper cleanly, the device should not be forced to continue operating. A calm, safe procedure is better.
Short Answer
In case of a paper jam, switch off the shredder, check the waste bin, and carefully use the reverse function. Common causes include overloading, staples, incorrect paper, a full bin, or an un-oiled cutting block.
Common Causes of Paper Jams
- too many sheets at once
- folded or crumpled paper
- staples, paper clips, or foil remnants
- full waste bin
- lack of maintenance for the cutting block
- device not suited for the actual paper volume
Resolving Paper Jams: Step-by-Step
| Step | What to do? | Note |
|---|---|---|
| 1 | Stop the device | do not force it further |
| 2 | Check the waste bin | a full bin can cause jams |
| 3 | Use reverse function | only carefully and according to manufacturer's instructions |
| 4 | Remove paper residue | switch off the device safely beforehand |
| 5 | Maintain the cutting block | use suitable maintenance oil |
How can paper jams be avoided?
The best solution is prevention: adhere to the specified paper capacity, do not insert unsuitable materials, regularly empty the waste bin, and maintain particle cut shredders.
Further details: Oiling a Shredder
Matching Products in the Wiepa Shop
When is a new device worthwhile?
If paper jams occur regularly, the device frequently overheats, or the paper volume is consistently too high, the shredder may no longer meet the requirements. In such cases, purchasing advice is recommended.
More on this: Buying a Shredder
Frequently Asked Questions
Why does my shredder constantly jam?
Common reasons include too many sheets, a full waste bin, unsuitable paper, or a lack of maintenance for the cutting block.
Can you forcefully pull paper out?
No. It is better to stop the device, use the reverse function, and follow the manufacturer's instructions.
Does oil help against paper jams?
Suitable shredder oil can help keep the cutting block moving and reduce paper dust. However, it does not replace an underpowered device.
Other relevant articles: Strip-cut or Cross-cut, Organizing Document Shredding in the Office, Security Levels according to GDPR and GDPR and Paper Waste
Prevent Paper Jams and Choose Suitable Devices
Wiepa supports companies in Wiesbaden and Rhein Main with shredders, maintenance oil, accessories, and secure office organization.
